Mi ha già risposto...
Dear Arianna,
Hello, this is Tomo again.
Firstly, I was also relieved to hear you received them.
However, I did not expect you had to pay such a custom, too...
It's doesn't make sense, why did they charge you the custom duty for phone straps.
I was sorry, I need to check how we can send phone straps to Italy without Custom Duties.
Next time of your shopping, I will write down your invoice at cheaper price to avoid it.
Anyway, thank you so much taking time to inform this, Arianna.
Thank you for shopping : )
Yours sincerely.
Tomonari Higuchi
Piccino, è gentile lui... son quelli della dogana che sono degli s*****i...